Privacy Policy
Introduction
KeenWorks Syracuse Towing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us when you request towing or roadside assistance services. This includes your name, phone number, email address, physical location, vehicle information (make, model, year, license plate), and payment details. We also collect information about the service you requested, the date and time of service, and the destination for your vehicle. When you visit our website, we may collect technical information such as your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to provide you with towing and roadside assistance services. This includes dispatching a driver to your location, processing payments, communicating with you about your service, and maintaining records for business purposes. We may also use your contact information to send you important updates about our services, such as changes to our hours or pricing. We do not sell your personal information to third parties.
Information Sharing and Disclosure
We share your information only when necessary to provide our services or comply with legal requirements. This may include sharing your vehicle information with repair shops or storage facilities if you request transport to those locations. We may also share information with insurance companies if you file a claim related to our services. We will disclose your information if required by law, such as in response to a court order or government request. In the event of a business sale or merger, your information may be transferred to the new owner.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes using secure payment processing systems and restricting access to customer information to authorized employees only. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials you use to access our services.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect certain features of our website. We do not use cookies to collect personally identifiable information without your consent.
Your Privacy Rights
You have the right to access, update, or delete your personal information at any time. If you would like to review the information we have about you or request corrections, please contact us using the information below. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in any email we send. Please note that we may still need to send you service-related communications even if you opt out of marketing messages.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit. This Privacy Policy applies only to information collected by KeenWorks Syracuse Towing.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the bottom of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at (801) 783-1709 or email us at hello@syracusetowingservice.com. Our office is located at 2107 W 1700 S #5, Syracuse, UT 84075.
Last updated: January 28, 2026